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System crisis management in three steps:


In step two of our example of the three steps to system crisis management, we are describing our target, where we want to be in the future. Because of the disruption in our coal supply, we need to convert our engines to run on charcoal as quickly as we can, but minimize disruption to the revenue from our rail freight business.

We have a total of 132 engines on our five lines we will convert:


We also need to create and distribute charcoal on a daily schedule in time for the engines as they are converted, and as part of our daily operations of the railroad going forward.

Note that there should be little room to disagree on the target. This means that it should be simple in nature, otherwise this method is not as useful. If there are multiple, interrelated requirements, a more formal design should be created instead of a target. With our example, all else is the same as far as the design. We are just changing the fuel the trains burn. There is also an urgency, since when we run out of coal, not only does our revenue stop from our rail freight business, but we can't purchase trees to create new fuel, nor transport the charcoal if we are bankrupt without credit. We don't have time to do much analysis before we fall into the maw of collapse.